SHIPPING POLICY

SHIPPING & DELIVERY

Once you have placed your order, your items will be dispatched from our Nambucca Heads store via standard shipping within 1-3 business days.

Please allow 1-2 extra days over public holidays and store closures for your items to be shipped. If you placed an order that requires a freight quote, your order will only be dispatched after we have contacted you with the freight quote and you have accepted and paid the additional freight charge.

. Upon dispatch, you will receive an email with your order’s delivery confirmation and the tracking reference. 

– If you wish to collect your order from our Nambucca Heads store during business hrs, select “Local Pick-up” during check-out for zero shipping cost.

STANDARD RATES

Orders will be shipped at a flat shipping rate of $25 per order*. (excluding glass vessels)

For all glass vessels, a freight invoice will be sent separately.

**If you do not approve the freight charge we will issue a full refund for the purchase price of the item. 

POST-PURCHASE FREIGHT QUOTES

  • Freight quotes will be sent separately after payment if an additional cost applies.
  • Flat shipping rates and free shipping is also dependent on location. Remote areas may incur extra shipping fees and be advised with additional payment required prior to dispatch.

PRE-PURCHASE FREIGHT QUOTE ESTIMATES

  • If you wish to receive a freight quote estimate, please contact our team at info@seboandco.com with the items you are interested in, as well as your location so we can provide an accurate freight quote before purchase.
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