SHIPPING & DELIVERY
Once you have placed your order, your items will be dispatched from our Nambucca Heads store via standard shipping within 1-3 business days.
Please allow 1-2 extra days over public holidays and store closures for your items to be shipped. If you placed an order that requires a freight quote, your order will only be dispatched after we have contacted you with the freight quote and you have accepted and paid the additional freight charge.
. Upon dispatch, you will receive an email with your order’s delivery confirmation and the tracking reference.
– If you wish to collect your order from our Nambucca Heads store during business hrs, select “Local Pick-up” during check-out for zero shipping cost.
STANDARD RATES
Orders will be shipped at a flat shipping rate of $25 per order*. (excluding glass vessels)
For all glass vessels, a freight invoice will be sent separately.
**If you do not approve the freight charge we will issue a full refund for the purchase price of the item.
POST-PURCHASE FREIGHT QUOTES
- Freight quotes will be sent separately after payment if an additional cost applies.
- Flat shipping rates and free shipping is also dependent on location. Remote areas may incur extra shipping fees and be advised with additional payment required prior to dispatch.
PRE-PURCHASE FREIGHT QUOTE ESTIMATES
- If you wish to receive a freight quote estimate, please contact our team at info@seboandco.com with the items you are interested in, as well as your location so we can provide an accurate freight quote before purchase.